Account Information

The Resnick HPC Cluster is available to Caltech faculty, staff, students, postdocs, and approved external collaborators working with an authorized research group. Access is granted through a sponsoring research group and requires completion of the eligibility certification process.

Getting an Account

Access to the cluster is organized around research groups, and all users log in using their access.caltech.edu credentials. How you get started depends on your situation: new research groups can only be created through a ServiceNow request submitted directly by the PI, while users whose groups already have access simply need to be added to their group’s account via the Resnick HPC management console.

For New Groups

Need a new research group created? Submit a ServiceNow support ticket with the information below:

  1. Preferred group name — no spaces; hyphens and underscores are fine.

  2. Full chargeable PTA — the full account PTA string, not a PTA alias.

  3. Authorized administrators — who should be authorized to manage the group’s membership and chargeable PTA.

  4. Authorized compute users — everyone who should be able to run jobs under the group.

For Existing Groups

If your group already uses the cluster, ask one of your group’s administrators to add you through the Resnick HPC management console. No additional request to the HPC team is required.

Multi-Factor Authentication

MFA is required for all users and is provided through Duo, the same authentication service used across Caltech. If you have not yet set up Duo for your access.caltech.edu account, use the Duo Registration and Management Portal.

Important

Resnick HPC administrators do not manage Duo enrollment, devices, or authentication settings. For Duo-related issues, please contact the IMSS Help Desk.

Supported Methods

Method

Description

Duo Mobile

iPhone/Android app (recommended)

Hardware Token

YubiKey available through the Caltech Bookstore

Eligibility Certification

Once your account is created, you’ll receive a certification email with a link to the HPC portal. Following it to complete the eligibility certification is a quick step that confirms you’re cleared to use the cluster under the terms below.

HPC End-User Agreement

Caltech complies with all applicable U.S. laws and regulations related to the export of products, technology, and services.

Your use of Caltech’s HPC is subject to the conditions, listed below.

By using Caltech’s HPC you understand, agree, and certify that:

  • You or your affiliated company, institution or university are not on the Denied Persons List, Entity List, the Specially Designated Nationals List, Sectoral Sanctions Identifications List or other similar list maintained by the US government. The US Government regularly updates these lists. Your access to the HPC may be revoked if you or your affiliated company, institution or university are placed on these lists.

  • You are not a participant in a Malign Foreign Talent Recruitment Program.

  • You will not use or gain access to the HPC while in an embargoed country, a country subject to economic sanctions, or in Country Groups D:1, D:4 or D:5.[1]

  • You will not use the HPC for foreign (non-U.S.) military or Foreign Person military end-use applications, including, but not limited to incorporating or developing a Foreign Person military item or any other item that supports or contributes to the operation, installation, maintenance, repair, overhaul, refurbishing, development, or production, of a Foreign Person military item for a Foreign Person military end-use.

  • You will not use the HPC for the development, production, operation, installation (including on-site installation), maintenance (checking), repair, overhaul, or refurbishing of, a foreign (non-US) based or owned supercomputer; OR incorporated into, or used in the development, or production, of any part, component, or equipment that will be used in a foreign (non-US) based or owned supercomputer.

  • You are not a foreign (non-U.S.) military end-user and will not use the HPC to perform work for a foreign (non-U.S.) military (including, but not limited to, national armed services, national guard, national or local police, government intelligence, national security, government reconnaissance/surveillance, department/ministry of defense, department of energy).

  • You will not use the HPC for any technology or products that are specifically designed for, or that contributes to, the design, development, manufacture, production, testing, stockpiling, or use of any nuclear, chemical, or biological weapons.

  • You will not use the HPC in the development, or production, of any part, component, or equipment that will be used in a supercomputer located in or destined for a Country Group D:5 country or Macau.[1]

  • You will not seek visual access to, or technical information in any format regarding, any HPC hardware or export-controlled physical items, and you will not obtain, possess, or seek access to, any software or software source code used in connection with the HPC.

  • You certify that (a) the research you are conducting is fundamental research not subject to export controls under US law, or (b) the research is subject to export controls under US law, is being conducted and will be disseminated according to the technology control plan (TCP) approved by the Office of Research Security.

Warning

Failure to comply with these use restrictions will result in immediate revocation of your permission to use Caltech’s HPC and subject you to possible sanctions.

For questions or clarification regarding this Certification, please email researchsecurity@caltech.edu. General questions regarding the HPC may be addressed to help-hpc-d@caltech.edu.